Shipping Policy

Cinchona's Thrift makes every effort to process orders within 2-3 business days. During high season, we may experience minor delays. 

Once an item has been shipped, Cinchona's Thrift is not responsible for lost, stolen, or damaged in transit packages. If an order is scanned as delivered, lost in transit, delivered to the wrong address, or damaged, please file a claim with USPS or UPS. 

USPS: 1-800-ASK-USPS/UPS: 1-800-742-5877